Wolt

Privacy Policy

TERMS OF USE

Dear User,

This page defines the terms of use (hereinafter the «Terms») of this website – www.fryday.az (hereinafter the “Website”) owned by “Fryday” LLC (hereinafter “We” or “Company”) and services and content provided to the users (hereinafter “You” or “User”) through the Website. Please read these Terms carefully before using the Website. By using the Website and the services and content provided through it, you declare that you have read, understood, accepted and agreed with the terms set forth in these Terms.

We reserve the right to make amendments to these Terms at any time. These Terms are drafted in Azerbaijani, Russian, and English. In case of contradiction between the texts, the text in the Azerbaijani language shall prevail.

The concept of the Website, to which these Terms apply, includes all current and future versions of the Website, as well as any form and version in which Users have direct or indirect access to the content and services of the Website, including, among other things, a mobile site, and a mobile application.

  1. COMPANY INFORMATION

Legal Entity: "FRYDAY" LLC

TIN: 1404040461

Legal address: AZ1010, Republic of Azerbaijan, City of Baku, Nasimi district, 28 May Street, house 78

Phone Number: ***

Fax: ***

Email: ***

Registration number of the Company in the "State Registry of Subjects of Activity in the Field of Food Production": ***

The company provides food products and restaurant services (hereinafter referred to as "Services") both directly in offline mode through its commercial facilities (hereinafter "Restaurants") and through platforms (hereinafter referred to as "Intermediary Platforms") of Intermediary-partners (hereinafter – «Intermediary-partners») referred to in these Terms.

  1. WEBSITE AVAILABILITY AND TERMS

  • The Website is designed for you to familiarize yourself with the content and terms of the Services provided by the Company. The Company does not provide Services directly through the Website. Users may be directed to Intermediary Platforms to acquire the Services. When using the Services through the Intermediary Platforms, the User shall comply with the rules and conditions published on the Intermediary Platforms (hereinafter "Intermediary Platform Terms") and shall enter into a legal relationship with the Intermediary Partners.
  • You may access and use other sections of the Website, except those sections where registration is required, by complying with the requirements of these Terms.
  • You are responsible for accessing this Website, using it for lawful purposes, and not violating the requirements of these Terms and the law when using it. You are also responsible for the actions of third parties who access the Website using Your internet connection.
  • The Website is intended to be open and accessible to Users at all times, but We make no such commitment and are not responsible for any downtime, interruptions or any delays or delays in the Website.
  • Access to the Website may be restricted in whole or in part at any time without prior notice, in compliance with the requirements of the law.
  • Links and other redirects to any other web page or site displayed on the Website are for your convenience only. If you are directed to any page or site through the Website, including but not limited to Intermediary Platforms, you are deemed to have left the Website, and We shall not be responsible for Your activities on other websites or the acts of Intermediary Partners or the other web page owners, except for our obligations under law or agreements with Intermediary Partners.
  • We fulfill all of our information security obligations and take the necessary measures according to the information security laws and the Сonfidentiality Policy. Notwithstanding this, we are not responsible for the security of information belonging to you or third parties in cases outside of our obligations.
  • You may post a link to the Website or any part of it on any other Internet resource, provided that such link:
  • Do not serve any illegal or unethical purpose;
  • Does not cause, or is likely to cause, harm to the Company or its business reputation;
  • Does not create, or be of a nature that may cause, the false impression of others about the Services or the Company, or that there is any other legal relationship or relationship between you and the Company, except for the relationship between you and the Company under these Terms and in connection with the use of the Services;
  • Does not contain content that can be considered as unfair competition or that will lead to unfair competition;
  • Does not infringe our or any third party's intellectual property rights;
  • Be posted on an Internet resource whose activity and content are legal;
  • Comply with all applicable requirements of these Rules and legislation.
  • We are not responsible for links to the Website that you place on other Internet resources, whether or not they comply with these Terms. We reserve the right at any time, at our discretion, to request the removal of redirects to the Website on other Internet resources and/or to take all necessary measures to remove this redirect.
  1. YOUR LEGAL STATUS

  • By using the Services to which you are directed through this Website, you agree to:

(a) That you are over 18 years of age;

(b) That you have full legal capacity to enter any contract not prohibited by law.

  1. SERVICES AND ORDERS

  • You can find the Terms of the Services, the content and other information about the Services on this Website. This Website is for informational and promotional purposes only and is not intended to provide Services directly to Users.
  • The Company may collaborate with Intermediary Partners to provide Services online and provide the Services to Users through their Intermediary Platforms. In this case, the provision and use of the Services, as well as the relations between the Intermediary Partner and the User, are governed by the Intermediary Platform Terms and other agreements concluded with the Intermediary Partner.
  • The Services are provided electronically by the following Intermediary Platforms and are governed by the applicable Intermediary Platform Terms:

- Intermediary Partner: "Volt Azerbaijan" LLC, Intermediary Platform: "Wolt", Intermediary Platform Terms: https://explore.wolt.com/az/aze/terms

  • We are not responsible for the activities and fulfilment of obligations of Intermediary Partners. The Company may terminate cooperation with Intermediary Partners and establish cooperation with new Intermediary Partners to provide the Services through their respective Intermediary Platforms.
  • The types of services, terms, campaigns, incentive offers and other information may be disclosed on the Website in accordance with applicable law. Notwithstanding this, the information displayed on this Website shall not be considered an offer, and the information constituting the content of the offer shall be displayed on the Intermediary Platform if the Services are provided online, in the relevant menus or in another manner if the Services are provided in Restaurants. For this reason, if there is a discrepancy between the conditions, prices and other information on the Website and the information on the Intermediary Platform or in the respective Restaurants, the information on the Intermediary Platform or in the Restaurants shall prevail and have the legal effect for the establishment of purchase, sale, service or other contractual legal relations with Users or third parties.
  • Users and third parties who have ordered Services through Intermediary Platforms and Restaurants enjoy the rights provided for in the legislation of the Republic of Azerbaijan on the protection of consumers' rights and other legislative acts.
  1. PRICE AND PAYMENT

  • The prices of the Services on the Website are inclusive of VAT.
  • Users and third parties using the Services shall make payments by the methods offered on the Intermediary Platform or by the methods offered in the Restaurants in accordance with the Intermediary Platform Terms, respectively.
  • Payments and refunds shall be made in accordance with the Intermediary Platform Terms when the Services are provided online, and in accordance with the law when they are provided in Restaurants.
  1. CUSTOMER SATISFACTION AND COMPLAINTS

  • Customer satisfaction is important to us. For this purpose, You can access our means of communication through the following link and communicate Your requests, complaints and suggestions regarding the Services, the Website and other matters by contacting Our employees within ***.

  • The elimination of problems related to the Services shall be carried out in accordance with the Intermediary Platform Terms and legislation, respectively.

  1. INTELLECTUAL PROPERTY AND LICENSE

  • All rights over the Website, its codes, its content, materials used in it and other copyright and related rights objects, trademark(s) and other intellectual property objects presented on the Website shall belong to the Company.

  • You may familiarize yourself with the Website and the materials used therein, but You shall not take any action that may infringe or in any way harm the Company's intellectual property rights.

  • The Website and its materials may not be used for any illegal purpose, including but not limited to hacking and scraping.

  • The materials used on the Website may not be reproduced, distributed or used in any other way except as permitted by law, without our prior written consent, in digital, material or other form.

  • You may not use any material published on the Website for commercial purposes without obtaining an appropriate license from the Company.

  • If you believe that Your intellectual property rights have been infringed on the Website, you may notify Us at *** email address.

  1. REGISTRATION AND USER ACCOUNT

  • The Company may enable Users to register or subscribe to the Website and enable relevant features.
  • If the User is registered on the Website, he/she is responsible for the information he/she enters during and after registration and is responsible for the security of his/her user account, his/her password, and his/her information on the Website.
  • The User must immediately notify the Company of any activities of third parties on the Website through his/her user account or in another form on his/her behalf, as well as the capture of his/her user account by third parties.
  • Please review our Privacy Policy for the terms of protection of Your Personal Data, including Your user account information.
  • If you register on the Website, subscribe to information and otherwise consent to notifications, the Company may send you commercial notifications by e-mail or by any other means. If you do not wish to receive such commercial notifications, you may notify Us via *** email address or opt-out of notifications using other methods listed on the Website.

  1. USER MATERIALS AND COMMENTS

  • Any information and material that you enter, upload or transmit to the Website that is not considered Personal Data or confidential information under our Privacy Policy and the Law and is considered as public and non-confidential. By entering, uploading or transmitting such information and materials to the Website, you represent and warrant that you have the right to act on them and that you allow Us to reproduce, distribute, disclose and otherwise use them for commercial or non-commercial purposes, not prohibited by law.
  • Users cannot submit to the Website any content that is prohibited by law, insulting, defamatory or unethical, incites violence, terrorism, discrimination, crime or other illegal acts, infringes the intellectual property rights of the Company or third parties, leads to unfair competition or misleads customers or otherwise enter, upload, transmit or share any material or information on the Website that is not permitted by law.
  • The Company may, at its discretion, unilaterally delete or remove from the Website information or material that it does not consider to be in compliance with the requirements of these Terms, the law or its internal rules.
  • Users are responsible for the damage caused to the Company, its business reputation and third parties as a result of the information and materials they enter on the Website or any activity they carry out through the Website, and defend and hold the Company harmless against other actions that may harm the Company.
  • We strictly comply with the requirements of the legislation in order to prevent the publication of illegal information and illegal activities, and we cooperate with relevant institutions. If you find such cases, you can send a notification about it to Us via *** email address.
  1. WARNINGS
  • We strive to ensure that the information published on the Website is up-to-date and correct, but we make no commitment concerning this. We may change, delete or update the Services, pricing and other information and materials available on the Website at any time without prior notice. The information and materials on the Website may not be up to date and We are not responsible for the publication of updates.
  • We, within the scope of provided the Services, try to accurately publish information on the Website about the name, description, price, composition, allergic effects and other details of the food products. Nevertheless, you are required to clarify the quality, side effects, allergic effects and other details of those products that are important to you by asking the relevant Restaurants of the Company or the Company directly through contact numbers before ordering.
  1. LIABILITY
  • Our liability to Users is limited to the extent determined by law.
  • Notwithstanding anything to the contrary contained in these Terms, except as provided by imperative provisions of law, the Company shall not be liable to the Users for loss of benefit, deletion or failure of information, data and software, missed work and business opportunities, loss of expected collections, damage to business reputation or for any other consequential damages.
  • You are solely responsible for any costs incurred as a result of Your use of the Website.
  1. LIMITATION

  • We may unilaterally and without any prior notice limit and terminate any User's right and ability to use the Website if we determine that they have violated these Terms or the requirements of the law.
  • In the event of the aforementioned restriction or suspension, the User shall delete or destroy all copies of information and materials downloaded or printed from the Website.

  1. GOVERNING LAW AND DISPUTE RESOLUTION

  • All relations arising under these Terms are governed by the legislation of the Republic of Azerbaijan.
  • In the event of any conflict or disagreement regarding these Terms, the relevant User and the Company shall resolve such conflict or disagreement through negotiation between themselves.
  • If it is not possible to resolve the conflict or disagreement through negotiations, the disputes arising from them shall be resolved in the relevant courts of the Republic of Azerbaijan on the basis of the legislation of the Republic of Azerbaijan.
  1. NOTICES
  • Within the frame of these Terms, the Company may send any notice to the User via his/her e-mail or other electronic methods. You acknowledge that such notices are legally binding and will be deemed received by You.
  1. FORCE MAJEURE

  • The Company shall not be liable for the failure to fulfil or properly fullfill its obligations as a result of events and processes beyond its control (including, but not limited to, flood, fire, earthquake and other natural disasters, as well as war, siege, acts and actions of state authorities, as well as other unavoidable causes).

  1. ADDITIONAL PROVISIONS
  • If any part or provision of these Terms is found to be illegal or invalid, this shall not affect the validity of the other parts hereof.
  • These Terms and any electronic or physical document annexed to it constitute an inseparable whole document and shall be interpreted and understood together.
  • The headings used in these Terms are for the convenience of reading and shall not affect the interpretation of the provisions.

PRIVACY POLICY

Dear User,

This page is sets out our privacy policy (hereinafter the "Policy") on how the personal data of Users (hereinafter the "Personal Data") provided to "FRYDAY" LLC (hereinafter "We" or the "Company") by Website users (hereinafter "You" or "User") of the website www.fryday.az (hereinafter the "Website") is used and protected during its use.

By using the Website, and the services and content provided through it, you declare that you have read, understood, accepted and agreed with this Policy.

By submitting your Personal Data on the Website, you declare that it is an open category of Personal Data and authorize the Company to collect and process such information.

The concept of Personal Data and other concepts used in this Policy shall be understood and interpreted in accordance with the legislation of the Republic of Azerbaijan and our Terms of Use.

The terms of this Policy do not include information that is not considered Personal Data according to the legislation of the Republic of Azerbaijan.

The Company may update and change this Policy from time to time.

The Company holds the following requisites:

Legal Person: "FRYDAY" LLC

TIN: 1404040461

Legal address: AZ1010, Republic of Azerbaijan, City of Baku, Nasimi district, 28 May Street, house 78

Phone Number: ***

Fax: ***

Email: ***

  1. SOURCES

The Company may obtain Personal Data from the following sources:

- Information you enter on the Website;

- Automatically collected data;

- Other sources not prohibited by law;

  1. AUTOMATIC COLLECTION AND COOKIES

When you visit the Website, the web server automatically collects the following information:

- IP address of your device;

- The type of browser and operating system you use to access the Website;

- The date and time you accessed the Website;

- Website usage period;

- The pages you visit;

- If you access the website from another site, the address of that site.

Cookies are small text files stored on your device when you visit the Website. The purpose of collecting cookies is to personalize and make the use of the Website more convenient for Users. More information about cookies can be found at https://www.aboutcookies.org/.

Cookies are not considered Personal Data for the purposes of this Policy.

  1. COLLECTION AND PROCESSING

If the Company collects and processes your Personal Data, it may do so for the following purposes:

- Ensuring the proper functioning of the website;

- Increasing the quality of services;

- Ensuring that users use the Website and Services more conveniently and easily;

- Provision of Services to Users;

- Preventing the implementation of illegal actions through the website.

  1. INFORMATION TRANSMISSION

The Company may transfer your Personal Data to Intermediary Partners and relevant government agencies and third parties in accordance with the law. We are not responsible for the processing or transfer of Personal Data by Intermediary Partners and third parties, except for our obligations established by law.

When ordering Services through Intermediary Partners and using the Intermediary Platform, you are encouraged to familiarize yourself with the privacy terms of the Intermediary Platform.

  1. DATA PROTECTION

The Company ensures the protection of your Personal Data within the frame of the requirements stipulated by the legislation and takes all necessary measures for their protection.

  1. RIGHTS OF USERS

You, the subject of Personal Data, can use all the rights provided for the subjects of Personal Data according to the legislation of the Republic of Azerbaijan. We make it possible for these rights to be exercised.

  1. OBJECTIONS

If you want to know about the collection, processing and transfer of your Personal Data by the Company, or if you object to these processes, you can send us a notification about this, justifying your request or request via the email address ***.

After receiving and analyzing such notice, We will take appropriate action in accordance with law in response to your request or request.

Az Ru